Princeton Watches is one of the oldest and largest watch and clock retailers on the web, online since 1997. Because we are authorized retailers for all the brands we carry, you can be assured that you will receive brand new product with full factory warranties when you buy from Princeton Watches. Noted for our outstanding customer service, the best possible prices, and fast, free shipping, we are BBB accredited with an A+ rating.
Tax Policy
Ohio state residents are subject to sales tax.
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We accept returns and exchanges up to 45 days from the day you received your package providing that the item is unworn, unused with all the original manufacturer's packaging.

If you are not satisfied with your purchase, ship the item back, insured, along with a copy of your original receipt. Note the reason for the return and let us know if you would like a refund, or indicate the model numbers you would like in exchange. If you need additional information before you return an item, please contact our customer service department Mon-Fri 8:30am to 5pm Eastern time toll-free at 1-800-572-8263.

Note that returns must be properly packaged for shipment and insured (we suggest you use the outside shipping box that we sent the product in originally) as the post office or UPS will not honor insurance claims for improperly packaged shipments that are damaged in transit.

All returned watches must be in brand-new, saleable condition, with manufacturer's packaging, tags, instruction booklets, warranty cards, and any other items that came with your purchase, such as accessories or free bonuses. Watches showing any signs of wear or use cannot be returned. We will credit your card within five days of receipt of the returned merchandise.

Unlike many of our competitors, we do not charge an additional restocking fee, but we do deduct the actual shipping charges that we paid from the refund.

Note that despite our best efforts, sometimes product may be unavailable, or may be listed incorrectly on the marketplace. In the unlikely event we can not honor a price, or ship a product, we will inform you and you will not be charged.
Tel: 1-800-572-8263
Hours: 8:30am-5pm EST Monday-Friday

Mailing Address:
12242 Kinsman Road
Newbury, OH 44065